Dell Error Code 2000-0620
What is Dell Error Code 2000-0620
If you are using Dell
PC, you must have come across Dell Error Code 2000-0620. Although it is not a
frequent issue, it might appear for few reasons, one of them being an
out-of-order hard drive.
It is mostly an outdated hard drive that causes this error to pop up.
Therefore, before searching the web for numerous solutions to ‘Dell Error Code
2000-0620’ you should run the diagnostics to check the health of your hard
drive.
If the reason behind Dell Error Code 2000-0620 is an inoperative Hard drive,
the only way out is to replace it with a new hard drive.
Other common reasons are
– the Operating System cannot be detected, there could be some issue with the
optical drive. And a few more, these have been explained here. Ways of fixing
these snags have also been mentioned.
Hard Drive Is Nearing Its End Due to error code 0620
Dell Error Code 2000-0620
is often the result of a dying hard drive. There are few other causes too but
if there is a message ‘Hard Drive 0’, you can be sure that the error has popped
up because of the Hard Drive only.
- The answer would be to back up the data from the system
if you have decided to reboot it.
- Go to the website of Dell, on the ‘Support’ page, you
will find the ‘Search Support’ box, enter in your service tag in the box.
- You will be shown different operating systems. Select
the one you are using on your Dell Desktop or Laptop.
- Once you are done selecting the operating system, you
will be directed to the BIOS section. From there, download the BIOS and
install it on your computer system.
- Run the Diagnostics again.
Also check how to fix dell error
code 0142
The PSA Cannot Find An
Operating System
The ePSA diagnostics
test the hardware at a functional level. This test at the functional level is
completed before the Operating system loads on the system.
Faulty Controller On The
Motherboard –
The Controller here
refers to a piece of hardware that acts as the interface between the
motherboard and other components of the computer. These components are –
Printers, Keyboard, Optical drives, hard drives etc.
The Dell Error Code
2000-0620 can be a result of a deformed or impaired controller.
Get the motherboard
checked if the error continues.
Incorrect Status Of Your
Optical Drive –
The Dell Error Code
2000-0620 can sometimes also indicate the “incorrect status” of your optical
drive. In this case, the best solution out is to run the Dell diagnostic test
on the computer drive. To test your CD/DVD drive from the utility partition –
- Reboot the computer system. When you see the Dell logo
on the computer screen, hit F12 key. This will bring you to the Boot menu.
- Select ‘Boot’ to Utility partition.
- You will be directed to the next page. Thereon select
‘Test System’
- Now, select ‘Custom Test’
- You will see the options of CD and DVD Drive. Select
the one you wish.
- The CD/DVD tray will open. Insert the CD or DVD. And
click ‘Run Tests’.
- If any error, the computer will show it. Write the
errors down. You can further check them up on the web to know what caused
them. And what would fix these errors?
Reset Hard Drive to Fix
Error Code 2000-0620
reset hard drive error
code 0620
You should start off
with resetting the hard drive and running the test on the hard drive again.
The process of running
the diagnostics is as follows –
- Restart your computer and press the F12 key. This will
take you to the Boot menu.
- Soon, the boot device list will appear on the screen.
Highlight ‘Diagnostics’ and press the ‘Enter’ key.
- The computer will start running the Pre-Boot System
Assessment.
Pre-Boot System Assessment is a series of embedded diagnostics that is responsible for performing the initial testing on your system board, keyboard, hard drive, and display. - If the Pre-Boot System Assessment has been carried out
successfully, you will receive the message ‘Booting Dell Diagnostic
Utility Partition’
- Once it is done, you can press any key to continue with
the task.
- Press any key to start the Dell Diagnostics from the
Diagnostics utility partition on your hard drive
- When the Dell Diagnostics loads and the main menu
screen is displayed, select the option you want to run –
Custom Test – This test
is carried out on the specified devices. The test can be totally customized.
The extent to which the test needs to be carried out and every other feature
can be personalized.
Express Test – This test
performs a quick check on the devices. It usually takes 10-20 minutes to finish
up. It is quite easy to carry out and does not need any input from the users.
Extended Test – As the
name suggests, this test checks every computer device thoroughly. And can take
one hour or more. It also needs inputs from the users. You must answer the
questions that are displayed on the screen every few minutes.
Symptom Test – it allows
users to select tests based on the symptoms of the issue. It does not take too
long to finish up.
Once the tests are
complete, close this screen and return to the main menu. Close the main menu to
exit the Dell diagnostics and reboot the computer.
You are likely to find
the reason for the Dell Error Code 2000-0620. Note down all the minor and major
errors that these tests have projected.
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